First time we've ever stayed at a pet hotel as we accompanied our daughter, son-in-law, and 'Stella'. I was more than pleasantly surprised, the entire operation is pretty slick. The property is beautiful, the rooms are new, clean and well-appointed. Conveniently adjacent to a park to walk the pets and very close to the heart of downtown. Their grab and go breakfast concept is very accommodating and the food was quite good. Alison was our host and she was born to be so. Very gracious, friendly and informative. Obviously she loves what she does and it shows. Stella and she became fast pals, the entire experience was very very nice. Having no prior experience in dog-friendly hotels, I would say they NAILED it. We could not have had a nicer stay. ~ John (Ipswich, MA)